Telehealth - Video Consultations

MedPlaza is offering Video Consultations to our patients.

Video consultations are booked through our usual channels by phone or online. We bulkbill video consultations Mon-Fri but a fee applies on Saturdays.

Please note that Medicare advises that telehealth consultations for new patients or those not seen face to face in the last 12 months do not attract a Medicare rebate.

You will require access to a mobile phone, tablet or laptop/computer with reliable internet access.

Please make sure the speakers, microphone and a webcam are setup. Please test your equipment before your appointment by clicking this button:

Run a precall test

We only pick up calls from patients who have prebooked appointments. Please ring us on 8765 0777 if you are unsure or experience any issues.

About 5 minutes prior to your allocated appointment time - click the button below. You will then be added to our virtual waiting room. Your doctor will commence your consultation when they are ready. You will be advised if there are any delays - we request your patience

Enter our Video Consultation Waiting Area